One of the key areas covered in this exam is hardware. You will need to have a strong understanding of computer components like CPUs, motherboards, RAM modules, hard drives, and power supplies. Additionally, you should be familiar with different types of peripherals such as printers and scanners.

Another important area covered in the exam is software. You will be tested on your knowledge of operating systems like Windows and macOS. Understanding how to install and configure software applications will also be essential.

Networking is another crucial topic included in the exam. You should have a solid grasp of network protocols like TCP/IP and know how to troubleshoot common network issues.

Troubleshooting skills are highly valued in the IT industry, which makes it no surprise that this domain is covered extensively in the 220-1101 exam. From diagnosing hardware failures to resolving software conflicts – you’ll need to showcase your ability to identify problems quickly and efficiently.